More than 20 Australian passengers of the Jetstar low-cost airline spent 24 hours at a Japanese airport without food or water. This is reported by Daily Mail.
It is noted that the flight from Tokyo to the Australian city of Gold Coast was delayed for a day due to problems with the aircraft . At the same time, due to the anti-COVID restrictions imposed by the Japanese authorities, travelers were forbidden to leave the terminal building and stay in hotels.
It is reported that the airline left passengers without food and drinks. According to the tourists, they were left hungry, because the shops and cafes in the airport building were also closed in the evening.
“In addition, someone had to sleep on chairs, someone on the floor. Pillows and blankets were not provided to us, ”the publication quotes one of the travelers.
As the newspaper notes, Jetstar representatives claim that they provided food and accommodation vouchers to passengers of the delayed flight. However, travelers refute this information.
Earlier on August 30, it became known that over 300 passengers flying from Miami to London were stuck at the Bermuda airport for almost a day due to a technical malfunction of the aircraft. For 10 hours, the tourists were without food or drink. At the same time, it was noted that the airline’s employees were accommodated in a hotel, while passengers had to spend the night on the floor in the terminal building.