In Russia, difficulties arose with the repair of Bosch household appliances: some malfunctions became impossible to eliminate promptly. This is reported by the Izvestia newspaper with reference to specialists in the repair of electrical appliances.
Problems arose due to the lack of electronic control units for repairing washing machines and dishwashers, especially for newly purchased devices. At the same time, the shortage of spare parts for built-in equipment is most acutely felt. The reason for this is the lack of high-quality analogues for original parts, the import of which by parallel import from European factories turned out to be difficult. Chinese alternatives often don’t work very well, said Eldar Murtazin, lead analyst at Mobile Research Group. Difficulties with the import of spare parts are due to the fact that, under the threat of sanctions, manufacturers began to control shipments more carefully, and intermediaries began to work more carefully. This has hurt supply chains, which will take several months to recover, explained Denis Kuskov, CEO of TelecomDaily. -for a large-scale crisis. Will this help save the economy? Today The Ministry of Industry and Trade said that logistical difficulties periodically arise with the supply of spare parts due to sanctions, but these issues are being resolved. At the same time, there was no information about the shortage of components either from suppliers of household appliances or from retail chains, the department added. The German company Bosch suspended production activities in Russia, and also stopped deliveries to the country in March 2022 after the start of a Russian special operation in Ukraine. The manufacturer explained the decision by the risk of using parts for military purposes. After that, Bosch devices and repair parts were included in the list of parallel imports. Despite maintaining the trademark in the country, Bosch’s share of the washing machine market fell to 1 percent by the first quarter of 2023 from 6 percent a year earlier. The brand’s share in the refrigerator market also dropped significantly from 7 percent a year earlier, and in the dishwasher segment, there was a decrease from 12.5 to 5 percent.